How to Fix "Employee is Inactive" Error When Adding Parts to a Repair Order

When adding parts to a repair order you may come across the Error "Employee is Inactive."

This Error is due to the username being tied to an Inactive employee profile.

To fix this error navigate to Administration > User Accounts > Employee Manager

Check the Show Inactive Employees checkbox. You can scroll through the inactive employees until you see the Assigned User field populated with your username. 

Click on the red X to remove the Assigned User from the inactive employee profile. 

Click on Yes to confirm the removal of the Username from the employee profile.

You can assign your Username to an active employee if you'd like but it is not required.

Now you should be able to add parts to repair orders without issue.

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