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• Tech RO: Technician Walkthrough

  This article will detail how to use EMDECS from a Technicians login. Logging In Every Technician needs an Employee Badge and a Username in order to access the system. Technicians can share Users when logging in to the system when working from the ...

• Tech RO: Technician Walkthrough (Video)

  Introduction This article and video walk service technicians through how to create and complete a repair order in EMDECS using the Tech RO portal. Video Walkthrough Click on the square at the bottom right-hand corner to view the video in full screen ...

• Tech RO: Technician Checklist

  This article provides an overview of the Tech RO Technician Checklist feature. This feature can be used to ensure that service technicians complete a checklist (i.e. a personal protective equipment safety checklist) prior to the start of their day. ...

• How to Fix Tech RO Login Errors

  Sometimes when you login to Tech RO using the Badge ID , you may encounter errors. Listed below are the errors and how to fix them. To learn more about how to set up a new technician in EMDECS please refer to this article Service Manager - How to add ...

• Tech RO - Complete PM Inspection Forms

  Completing Inspection Forms Labour activities can include PM forms that need to be completed by service technicians. To complete a PM inspection form, click on the labor description after it has been added to your repair order. The form may be split ...