Tico Heater Control Panel-Service Alert
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Checking-In or Scheduling a vehicle to the Service Board
Checking-In or Scheduling a vehicle to the Service Board When logged in with an EMDECS Manager login you can check-in a vehicle to the EMDECS Service Board. This essentially tells the system a customer or internal vehicle is ready to be worked on ...
Customer Alerts
To setup or edit customer alerts go to Administration > Customer and drill down on the Customer Name Click on the Alerts tab Please note each customer can only have one RO Alert and one Counter Sale Alert at a time RO Alerts Click on the Alert Note ...
How to create SRTs
SRTs, or Service Repair Times, are a great way to hardcode labour lines within EMDECS. SRTs allow you to set fixed prices or attach parts for quicker entry when filling out an RO. Service-> SRT Guide You can create multiple SRTs, as well as modify ...